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Thomas M. McClendon avatar image
Thomas M. McClendon asked Chuck Fuscone answered

I would like to turn off the auto answer

I would like to turn off the auto answer that Ring Central automatically does when people call my direct dial number. For example people will call my Direct Dial number 503.555.1212 and instead of the caller just hearing the phone ring, RingCentral picks up and then try's to connect to me. I do not want this. I just want it to ring.
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Chuck Fuscone avatar image
Chuck Fuscone answered
Hi Thomas, just turn off the initial greeting and change the ring tones to RingTones.

There are several greetings you could turn on and off in the user extensions.  They are user greeting, call screen greeting and connect prompt.

Don't forget to change the Ring Tone

Thank you

Chuck
Certified Ring Central Installer
ckfuscone@yahoo.com

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