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No audio - error messages

Whenever I boot my computer, I get a Softphone error message - "Unable to initialize audio device"  I get the same error message when I try to run Tools > Audio Setup.

On one occasion I was able to uninstall and then re-install but the problem has returned and that method is no longer working.

During install I get an (printer?) error message "Operation could not be completed"  error 0x000005b3


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Chris Woods answered
Issue solved.  It appears that RingCentral expects my USB headset to be plugged in (although I never use this headset for RC calls)
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