question

Nate Weatherly avatar image
Nate Weatherly asked Chuck Fuscone answered

Switch two phone numbers

I just recently purchased an additional phone from RingCentral for a new employee. However, we're giving that new phone to the owner, and giving the new employee the owners old phone. 

After activating that new phone I successfully switched everything between the two extensions the phones were tied to, except for the actual phone number for each device. How can I take two phones and switch the direct line phone numbers between the two? 
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Chuck Fuscone avatar image
Chuck Fuscone answered
There should be an option to change number from the phone not the extension.  There also should be a swap option.  If you don't want to risk it Support could take care of this type of thing.

Easy for them to do

Chuck
Certified Ring Central Installer
ckfuscone@yahoo.com
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