question

justin-nahin111 avatar image
justin-nahin111 asked Anirban Sen Chowdhary answered

method not allowed

I am getting this error of "Method Not Allowed" when trying to retrieve the call logs through PHP.

RingCentral API Error ->  Method Not Allowed
Any Ideas?

$call_log_url = '/account/~/extension/~/call-log';
$ref = &$this->connection->platform;

try { 
    $apiResponse = $ref->post($call_log_url);
    // dd($apiResponse);
}
catch (\RingCentral\SDK\Http\ApiException $e) {
                 
    echo 'RingCentral API Error -> <b>' . $e->getMessage() . '</b>';
}
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2 Answers

·
ak avatar image
ak answered justin-nahin111 commented
Hi Justin,

You should be using a GET request instead of a POST request in order to retrieve call logs through the API.

Please have a look at the code below : 

try {
                  
    
$apiResponse = $platform->get('/account/~/extension/~/call-log', array(
 'perPage' => 10
 ));
print 'Retreieved Call logs' . $apiResponse->json()->uri . PHP_EOL;
} catch (\RingCentral\SDK\Http\ApiExceptionHttpException $e) {
                  
    echo 'RingCentral API Error -> <b>' . $e->getMessage() . '</b>';
}

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justin-nahin111 avatar image justin-nahin111 commented ·
Wow, thanks so much Anil!  Was stuck on this one for days.
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Anirban Sen Chowdhary avatar image
Anirban Sen Chowdhary answered

This is a general kind of mistake every developers does now and then. It we hit an API with wrong method type eg hit GET method in API where the API expect POST and vice versa, this Method Not Allowed occurs.

Reading the full documentation is required in this case

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