How does a person get help with fax problem?
This ticket was opened on 7/16 it's now 8/1
I've spoken to a tech once and was pomised a status or some kind of update. All he said was they were aware of the problem and it went to higher level support.
CENTRALName : HARRISON
Account Name:Citizens First Bank
Case Status :Updated by Customer
Case Number:02804370
Created Time/Date:7:07 AM PDT, 07/16/2014
Support Case Disposition Level 1Faxing Support
Case Disposition Level 2Inbound Faxing
Severity Level :Level 3 - High
Subject:Inbound Faxing Description:faxes are coming in as partials with no consistent sender or page count. We cleaned out inbox and checked file names against ones coming into our wire department. They're time sensitive. please advise.
This ticket was opened on 7/16 it's now 8/1
I've spoken to a tech once and was pomised a status or some kind of update. All he said was they were aware of the problem and it went to higher level support.
CENTRALName : HARRISON
Account Name:Citizens First Bank
Case Status :Updated by Customer
Case Number:02804370
Created Time/Date:7:07 AM PDT, 07/16/2014
Support Case Disposition Level 1Faxing Support
Case Disposition Level 2Inbound Faxing
Severity Level :Level 3 - High
Subject:Inbound Faxing Description:faxes are coming in as partials with no consistent sender or page count. We cleaned out inbox and checked file names against ones coming into our wire department. They're time sensitive. please advise.
