I have just added presence to my SPA525G2 phone as well as one other user in the office so far. We both can see each other's name on the display and can tell if that person is on the phone or not. I have also enabled it so we both have permission to answer each others phone if it's ringing or on hold. However, when we select the soft key next to the other person's name, instead of answering that incoming call, it rings our other line. It also happens if we arent on a call and we just select that soft button to ring the other person, it rings our own phone instead.
For example, if I press the soft key next to Erics name, it doesnt call his extension, it calls mine instead. I am waiting to hear back from support who seems a little stymied by this, so I thought I'd reach out to you all and see if anyone has come across this before. Any help is appreciated!