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Tiffany Hamilton avatar image
Tiffany Hamilton asked mike answered

Issues with my microphone.

When I make or receive calls, I can hear others, but people can't hear me. I see that someone else had the same issues and someone recommended port changes, but didn't help with explanation. I'm really tired of not getting help even when I call in or even when I've had remote help. My headset works fine with Skype and Google Voice and other VOIPs, but not this one. I need this for my job.
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Linas Kilius avatar image
Linas Kilius answered
We're finding the same issue.  Logging out and logging in again seems to temporarily solve the issue, but it will have the same microphone issues after a few calls.
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deb avatar image
deb answered
We are having the same issue with our desk phones.  
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mike avatar image
mike answered
If any of you are still having problems feel free to reply and we'll try to help you out. Just be sure to include enough information so we have something to troubleshoot. Are you use a deskphone, softphone, mobile app, model of headset etc. 

Mike 
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