question

Rayanne Buchianico avatar image
Rayanne Buchianico asked Chuck Fuscone answered

Time on phone keeps changing

I am using a Cisco IP Phone 303. I have two of these phones in my business.  One extension keeps the time accurate and is never an issue. The second extension has an ever moving clock.

When I adjust the time on the phone, it keeps usually until the following day. By then, the time is now an hour ahead of actual time. Left alone, it keeps moving ahead in various increments. Currently, the time on the phone is 3:34pm, the time on my computer is 12:52pm. I have checked time zone settings and phone settings, but I cannot determine from where the problem is stemming.

Does this happen to anyone else? Are there any suggestions for a permanent fix? It is mildly irritating, but it isn't a show-stopper over here.
desk phoneset time
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Chuck Fuscone avatar image
Chuck Fuscone answered
Hi Rayanne, Check the regional settings on each phone for exach extension on the call Queues and the main company settings.  There are many places where this could be incorrectly set.

Double check all the settings.

Chuck
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