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Kirk Sears avatar image
Kirk Sears asked shawn-salamipour14146 answered

Your new ringcentral softphone is horrible and not for business use. Why should I have to click then wait to find the dial pad?

Horrible Softphone
hotkeydial out hotkey
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Glory Hammes avatar image
Glory Hammes answered
The new softphone lost this feature in comparison to the previous version. This is a shame.
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oleg avatar image
oleg answered
Hotkey Cntr-D - for win
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marco-s-casalaina avatar image
marco-s-casalaina answered
Note that you can highlight any number in any window and press F6, and that will snap RingCentral to the front with that number prepopulated in it. Perhaps that's what you're looking for?
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shawn-salamipour14146 avatar image
shawn-salamipour14146 answered
Marco, what he and others are saying is that now it no longer calls the phone number for you AFTER you hit F6. Yes it does snap the number to the softphone but then the rep has to click on the phone to dial. 
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