question

Prasanna Kakhandaki avatar image
Prasanna Kakhandaki asked megan-creegan commented

Port Forwarding / Port Triggering setting on D-Link DIR-600M router for RingCentral for Windows

I have D-Link DIR-600M Hardware version:C1 Firmware version: 3.02 connected over to DOCSIS 3.0 connection;
This is same as N150 DIR-600L; I followed below links to setup QoS and Port Triggering;
http://netstorage.ringcentral.com/datasheets/routers/dlink/827_v01.2.pdf
http://success.ringcentral.com/articles/RC_Knowledge_Article/Ports-and-Firewalls?retURL
http://success.ringcentral.com/articles/RC_Knowledge_Article/How-to-set-up-port-forwarding-for-D-Lin...
But still I get message "Call Unavailable" / " Connection Error" in RingCentral for Windows 6.5.1.8925 version.

The issue is not observed when connecting over other Routers.
Can someone guide me if they found similar issue with D-Link Routers.

topic-default
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

·
mike avatar image
mike answered megan-creegan commented
I see this post is a few months old. Where you able to find a solution? 

Mike 
1 comment
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

megan-creegan avatar image megan-creegan commented ·
Hi mike,

Yes we were able to get everything taken care of. 

Thank you,

Megan
0 Likes 0 ·

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.