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Prasanna Kakhandaki avatar image
Prasanna Kakhandaki asked megan-creegan commented

Port Forwarding / Port Triggering setting on D-Link DIR-600M router for RingCentral for Windows

I have D-Link DIR-600M Hardware version:C1 Firmware version: 3.02 connected over to DOCSIS 3.0 connection;
This is same as N150 DIR-600L; I followed below links to setup QoS and Port Triggering;
http://netstorage.ringcentral.com/datasheets/routers/dlink/827_v01.2.pdf
http://success.ringcentral.com/articles/RC_Knowledge_Article/Ports-and-Firewalls?retURL
http://success.ringcentral.com/articles/RC_Knowledge_Article/How-to-set-up-port-forwarding-for-D-Lin...
But still I get message "Call Unavailable" / " Connection Error" in RingCentral for Windows 6.5.1.8925 version.

The issue is not observed when connecting over other Routers.
Can someone guide me if they found similar issue with D-Link Routers.

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mike answered megan-creegan commented
I see this post is a few months old. Where you able to find a solution? 

Mike 
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megan-creegan avatar image megan-creegan commented ·
Hi mike,

Yes we were able to get everything taken care of. 

Thank you,

Megan
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