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Tiziana Barghini avatar image
Tiziana Barghini asked Chuck Fuscone answered

Change caller ID so people see my cell phone number instead of RC number.

 I would like to change the settings in my Ring Central Application so that people I call can see the number of my cellphone.  This will help me to get phone back by them. I understand that this can be done but I am unable to. Can you please help? I tried on Ring app on my iphone and under My Mobile App Settings but under Caller ID I have only three defined options (main number of the company, fax number and blocked) and there is no way to add my personal Iphone number. Can you please help and tell me how I can do this? Thank you. Tiziana
cell phone caller id
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Chuck Fuscone avatar image
Chuck Fuscone answered
Your are correct, in using the Ring central app to make calls you could only see numbers that are part of the Ring central system.

The only way to leverage your Cell phone number if you want it to port that number to Ring central.

Then you will have this choice.

Otherwise there are completely separate.

Hope this helps

Thank you

Chuck
Certified Ring central Installer
630-975-1200
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