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Chris Wise avatar image
Chris Wise asked Ken Goldenberg answered

RingCentral network issue.

anyone else experiencing this?  very frustrating...

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18 Answers

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Ethan Kern avatar image
Ethan Kern answered
Winter Park, FL - I get an "Internal Server Error" with a busy tone when I attempt to dial an extension, use Intercom or make an outgoing call. The "Presence" feature shows all lines as in-use. Sometimes we are getting an error on incoming calls and sometimes they go through. Hopefully RC is working quickly on this issue.
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south avatar image
south answered
issues here in new york also.  were you able t get a rep on the phone to ask about when it will be back up.  we just kept getting put on hold
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Jason Groth avatar image
Jason Groth answered
Yes - here in the detroit area also.  I would like to know if it is us or RingCentral so i don't waste my time trying to fix it.
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south avatar image
south answered
it says all US customers may be having issues because of something wrong with their network
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Chris Wise avatar image
Chris Wise answered
no we have no resolution to this.  And this unfortunately is not the first time we have had trouble.  Phone service has been very unreliable.  Disruptive to my business to say the least.

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shari-sullivan avatar image
shari-sullivan answered
Oklahoma too -
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admin avatar image
admin answered admin commented
In the Atlanta area too
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admin avatar image admin commented ·
We are up now!
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Chris Wise avatar image
Chris Wise answered
All our phones are frozen too.  Blinking lines, can't access voicemail, etc etc.  How many times in the past year has this happened to you?  this must be the 5th or 6th time for us.  Embarrassing.

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melissa1 avatar image
melissa1 answered
Chicago area is out too. When I called at 10am CST they told me to call back in an hour because their server was down. When you dial our main telephone # assigned to the auto receptionist it says it gives a fast busy or a recording saying the number is not in service.  
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Lisa Watson avatar image
Lisa Watson answered
HERE IS SOUTHERN CALIF TOO!
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