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cjerickson123 . avatar image
cjerickson123 . asked mike answered

Can't dial out on Softphone

Up until just recently we were able to dial out of our Softphone with a Ringout to our desktop phone. Now all of a sudden it doesn't work. I've checked the settings and nothing has changed. I changed it to Direct Dial and tested it by clicking on a contacts phone icon and it worked (except for the fact that we dont have a microphone setup on our computers) but then when I change it back to RingOut and try to click on the contacts phone icon it just sits there without doing anything.

Any help would be greatly appreciated.
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mike answered
Hi  cjerickson123 .,  Sorry there has been not response to this. Were you able to get this resolved or do you still need help?

Mike
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