In the older SoftPhone application, we were able to set hotkeys for dialing and sending faxes. I used to be able to select any phone number, press Ctrl-Alt-C and RingCentral would initiate RingOut and connect me (select #, hotkey combination, pick up phone and talk -- perfect).
I don't see any way to do this on the new RingCentral for Windows application. It seems now I need to manually dial every number, which defeats half the purpose of having an application on my computer (the other being the easy voice mail access, which works). Is this critical functionality no longer available or am I just missing it?