I just got RingCentral last week and am still trying to set up call handling. What I want to accomplish is the following. When you dial my business number, it will ring once or twice before the auto receptionist starts talking. Press 1 to talk to me. Press 2 to leave a voicemail. So my extension is already set to #1 so pressing 1 to talk to me is not a problem. However, I don't know how to make it ring before the auto receptionist starts talking. I also don't know how to set it up so that when people press 2, it will go straight to my voicemail. Any ideas?
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