Provisioning: Manually provisioning Cisco ATA

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Ron Stephens asked Dec 30, '14 marcus-thomas commented Jun 12, '20

Provisioning: Manually provisioning Cisco ATA

I have a Cisco Spa112 2 Port Phone Adapter and want to know how to use it with my existing analog phone and my current ringcentral account? I currently have a ringcentral polycom 310 but would like to use my analog phone as a cordless option.

provisioning provision ata spa112

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Answer 1 · 2015-01-06T20:32:25Z

Chuck Fuscone answered Jan 6, '15 Ron Stephens commented Feb 28, '17

Hey Ron, just provision the device using the assisted tool. Did you purchase the device from RC or third party.

If third party you need to factory reset and follow the directions. You need to connect your PC to the adapter then the adapter to your router in order to provision it.

You will also need the IP address.
You will enter this in the provisioning process

Under phones and devices is where you will provision the device to a digital line on your system

Chuck

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Ron Stephens commented · Jan 12, 2015 at 07:03 PM

Also, what's my ringcentral accounts proxy? Thanks.

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Answer 2 · 2015-01-06T21:57:39Z

mike answered Jan 6, '15 misco-products-super-admin10134 commented Nov 27, '17

Also, if it helps, here is an knowledge base article with video: [Video] RingCentral Office 1 Line - Cisco SPA-122 ATA

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misco-products-super-admin10134 commented · Apr 12, 2018 at 07:26 PM

We have an SPA112... the trick seemed to be the factory reset. We tried every combination of settings we thought could impact it to no avail, until the factory reset.

Happened to catch a video of someone doing it twice and the lights did blink differently as described below.

0) Detach phone line - hold in reset button and the power and internet lamp blink. Do this a second time and the line 1 and 2 will blink. Now you can attach your phone.

After you connect your phone, get the IP and follow the steps (of course change your admin password (admin->UserList), and make certain to update the local time server (Network->Time Settings) )

1) Go to Voice -> Line 1 -> Proxy and Registration, enter the SIP Domain in the Proxy, outbound in outbound. Select Yes for Use Outbound, Use OB, Register. and Use DNS SRV.
2) Go to Voice -> Line 1 -> SubScriber, enter anything in Display Name, User Name -> UserID, Password->Password, Authorization ID -> AuthId, and set Use Auth ID = Yes.
3) Submit to Save.

For full disclosure, we did update the firmware somewhere in the mix of trying a ton of configuration changes, but we didn't get the "registered" until after the reset and going back through the steps.

Any questions, just ask.
Thanks,
John

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Ron Stephens commented · Jan 12, 2015 at 06:55 PM

Thanks Mike, that definitely helps!

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Ron Stephens commented · Jan 12, 2015 at 07:07 PM

... although my ATA is an SPA112 and that video is for an SPA122. Also, what do I put in the "proxy" field of my ATA config panel? And what do I put in the "dial plan" field?

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Antonio Saavedra commented · Mar 05, 2015 at 01:33 AM

Ron, did you ever get to set up your SPA112. I am having the same situation, calling RC has not help, I have also try Google. There are instructions for numerous companies but RC.

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Answer 3 · 2018-08-07T17:46:41Z

bo-you11222 answered Aug 7, '18

Misco Products Super Admin is correct. If you just follow the instruction on RingCentral, it may not work. You need to turn on more settings.

The major reasons are:
1. There is no "SIP domain" in the setting, you need to input the value in Proxy.
2. The default setting of three fields are "no", you need to change them to "yes". They are "Use Outbound Proxy" , "Use OB Proxy in dialog" and "Use DNS SRV".
3. If you update the setting, always use the correct Password (in the Subscriber information section), instead of the default "******"

The following is the screen shot of my setting. Good luck!

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Answer 4 · 2018-08-27T18:00:35Z

jim-templin11517 answered Aug 27, '18 marcus-thomas commented Jun 12, '20

So there a few things I found helpful in addition to what is stated in this thread.

I set the "display name" by copy and pasting the RC "assigned" field in "phones and devices"

Second you must the "Use Auth ID:" field to yes. Kind of intuitive but not stated directly in this thread.

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jim-templin11517 commented · Aug 27, 2018 at 07:56 PM

Cisco SPA112:

first thing is update the firmware to the latest and greatest

(Ringcentral value on the left, cisco value on the right)

quick setup:
sip domain = proxy
RingCentral phone user (i.e. name) = display name
user ID = user Name
password = password

PRESS SUBMIT - go get coffee

network setup:
connection type should be set to "automatic configuration - DHCP"
If you are a nerd and need to access this from a remote terminal then setup a static IP with DNS.

PRESS SUBMIT - go get more coffee

Voice: (line 1 or line 2 - NOT USER1 or USER2)
Line 1
set "line enable" to yes
Line 2
disable line 2 if you are not using it

Proxy and Registration
  Outbound Proxy= Outbound Proxy
set "use outbound proxy" to yes
set "Use OB proxy in Dialog" to yes
set "register" to yes
set "Use DNS SRV" to yes

Subscriber Information
Authorization ID = Auth ID
set Use Auth ID to yes

PRESS SUBMIT - wait for reboot to complete

test the line using a single analog telephone.

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collin-anderson commented · Aug 08, 2019 at 11:24 PM

I just want to add - My previous provider used TLS for "SIP Transport". I needed to change that back to UDP. Otherwise this worked. Thanks!

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marcus-thomas commented · Jun 12, 2020 at 10:05 PM

Hey Collin. Does this device allow you to use 2 phones on a single VOIP line. I subscribe to 1 line but I have two desks in my office and I'd like to be able to have an extension at the 2nd desk (without incurring a monthly cost). I'm not hoping to be on both phones at the same time, I just want to be able to make a call from either location depending on where I'm sitting. Does this device allow for that?

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