Auto Dial via HotKey F6 does not work on new softphone only copies and pastes

Question

Answer 1 · 2015-02-17T21:16:20Z

mike answered Feb 17, '15

Hi Michael. They are still doing some work on this. There's a related thread that you previously posted to. Reply to this thread here: https://community.ringcentral.com/ringcentral/topics/auto-dial-in-new-softphone-program-is-gone-pls-...

It's a closed topic, but since you posted previously, it should let you post again. Let me know if you have any problems.

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Answer 2 · 2015-02-17T22:55:24Z

Michael Savage answered Feb 17, '15 Michael Savage commented Nov 27, '17

Link does not work says I do not have access.

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mike commented · Feb 18, 2015 at 05:00 PM

Were you logged in when you tried to access the link? It's a private conversation that only allows original posters to access.

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Michael Savage commented · Feb 21, 2015 at 08:49 PM

I thought believe so but I look got a message regarding ur comment so I found the post that I assume u had meant. Did u see my comment back?

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mike commented · Feb 23, 2015 at 03:46 PM

Sorry, I don't recall seeing any other comments. Did you post do a different thread?

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Michael Savage commented · Feb 23, 2015 at 09:21 PM

Look like the conversation was recently closed/archived.

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Answer 3 · 2015-02-23T21:24:10Z

Michael Savage answered Feb 23, '15 mike commented Nov 27, '17

I am trying to use F6 button to auto dial highlighted numbers with new softphone. When i use F6 it only copies and pastes the number into the new softphone and I still have to initiate the call instead of it out dial and ringing out to the desk phone.

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mike commented · Feb 23, 2015 at 09:27 PM

Sorry, but for now, that's all the F6 button will do. It won't actually initiate the dial. You'll still need to click the dial button on the SoftPhone.

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