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Kelvin Pankiw avatar image
Kelvin Pankiw asked mike commented

we had a power outtage and now out phones are not working. I tried rebooting the system but still no dial tone. any thoughts?

no dial tone
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mike avatar image
mike answered
Hi Kelvin,  

If you haven't done so, unplug the phones, plus your routers and modems from the power source for  one (1) minute then plug them back in.
If you are still having problems you may want to give us a call, as there may be several other things to look at. Does the phone actually have power, but no dial tone, or is it not getting power?  

Mike 
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Kelvin Pankiw avatar image
Kelvin Pankiw answered mike commented
Please call me on my cell phone.  I just tried calling your number and was put on 'ignore' for 15 minutes.  Not very good service......  Cell # is 403-598-7060.
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mike avatar image mike commented ·
Sorry, I'm not part of the telephone Tech Support team. They have additional access that I do not have. If you are unable to call, you are welcome to open a web case or contact Live Chat using the links on this page:  http://success.ringcentral.com/RCContactSupp

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