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Rommel Caballero avatar image
Rommel Caballero asked Rommel Caballero commented

re assigning numbers

Hi Guys,

Please let me post the question sent to me by my boss, I am very new to RingCentral and don't know the answer to the question below:

Rommel, I believe we currently have two full Ring Central lines (one assigned to L and the other to me). Would it be possible to re-assign my Ring Central line to J - while keeping my Ring Central phone number (804-38XXXXX) assigned to me and forwarded to my Skype number (804-38XXXXY)?
Thanks in advance,
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mike avatar image
mike answered
I'll need some clarification.  Does your boss and "J" plan to share the same phone number then?  You can reassign and change phone numbers as shown on this page:  Changing an Existing Phone Number, but if your they want separate phone numbers and need his to forward to a Skype number then you'll have to add another digital line to the account. But, if he has his own number is there a reason to forward to Skype? 

Mike 
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Rommel Caballero avatar image
Rommel Caballero answered
Hi Mike,

I think 
  • Jay wants to have his RC line re-assigned to Jen
  • while keeping the RC number and thus have the Skype forwarding remain functional
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mike avatar image
mike answered Rommel Caballero commented
Rommel, You'll probably want to give us a call and have one of our techs help you out over the phone. 888-898-4591
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Rommel Caballero avatar image Rommel Caballero commented ·
Thanks, will do
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