question

hnafe avatar image
hnafe asked mike answered

Reason Fax Failed

Is it possible to see why a fax failed - such as, Failed due to, busy signal, no answer, or voice phone line?  From what I can tell, when I sign onto RingCentral's website to see my failed fax and resend, the only information I'm given is that there was an error, but I don't know what that error was.  Knowing the error would be helpful.  Thanks!

topic-default
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

·
mike avatar image
mike answered
There's not a way to verify why a fax might have failed, but the following page has lost of possible causes that may help you out. 

Fax Troubleshooting Checklist
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.