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Nadya Kanevski avatar image
Nadya Kanevski asked mike answered

settings - general - execute command

I need to be able to open our internal CRM system when someone answers incoming call. Ring Central executes command through Execute Command textbox; it displays correct caller name but phone number is always the same (888 number). What do we need to do to get correct caller phone number displayed?
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mike avatar image
mike answered
Hi Nadya,  

Can you tell us what CRM you are integrating with?  

If it helps, this page has a list of the existing integration:  http://www.ringcentral.com/office/integrations/overview.html

If it's another one not listed, you may want to visit RingCentral for Developers 
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