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mj12 avatar image
mj12 asked mike commented

What does a triangle symbol with an exclamation point in the center mean, diplayed top right of phone screen

Screen symbol displayed
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mj12 avatar image
mj12 answered mike commented
Symbol appears on the phone screen only

Top left of screen displays current time and directly across from the time is the date that changes to the triangle/exclamation point symbol
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mike avatar image mike commented ·
Hi MJ,   Click the following link and scroll down to page 7.  It's a caution light indicating that some configuration change was made on the device, and is overriding the provisioning server. 

https://jive.com/includes/downloads/phones/polycom-vvx-300-admin.pdf
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mike avatar image mike commented ·
Sorry, I'm still not quite sure which phone screen. Is it the screen on the Desktop/Softphone, the phone in the web portal, the mobile app, or a desk phone? If it's a desk phone, which model is it?

Mike
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mj12 avatar image mj12 commented ·
Sorry, its a desk phone - Polycom VVX 310
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mj12 avatar image mj12 commented ·
Thanks..not sure what that means, I didn't make any changes but I'll forward the info 
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mike avatar image mike commented ·
You're welcome. 
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mike avatar image
mike answered
Is this on the SoftPhone, or when you are logged into your account through the web portal? If possible can you include a screenshot so I can verify? 

Mike 
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