We have 3 users (101, 102 and 103) on polycom vvx310's. Everything has been working fine, but today, I noticed that 102 will appear to be on a line to 101 and 103 (the 102 user name is red and has a DND symbol). The problem is that 102 is not actually on the phone. We have made sure that DND is not on and rebooted all phones, but we are still having this issue. Even with 102 phone disconnected from power, it will shows a red light and DND to a 101 and 103. Please help. Thanks.
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