My plan is $35/month or $420. That is what I was sold. But, there is an additional $60 for my 800 number. The 800 number was listed as a one-time charge, should not be paying this in my second year. I need an explanation for this. Finally, there are $130 of other charges. I can understand some federal and local taxes, etc., similar to any other phone bill, but 30% seems excessive.
Bottom line, I expected a bill of $420ish and got charged $620ish. This doesnt sit well. If thats what it is, thats what it is but I have invested hours and hours of my time just trying to get an explanation and I am tired and very, very tempted to discontinue my service over this. I am a patient person normally, and a good customer. I give you money and this is the first thing Ive asked of you. What a shame.
Would somebody please contact me with an email address or direct line or something helpful?