Call Handling: which rule takes precedence? Advanced Rules or Call Handling/Forwarding?
If the number specified in call forwarding is busy, will it go to another phone that's specified in Advanced? Does advanced negate the number in forwarding? In other words, will using both create redundancy so It will be answered by a human for sure?
Hello Mike, Whatever rules you have set up in the
Advanced Call Handling, will take priority and override normal call handling. So it really depends on how you set it up according to date/time, caller ID, or number called.