I just recently took over the IT for my company. They have been having many issues with ringcentral service. Calls will just drop throughout the day. They will be on a call with a customer and the line goes dead. Occasionally calls will have other quality issues also. Most of the issues are with them dropping. I reached out to their customer service and gave them a whole bunch of data from tests they had me run. The final test I ran was to ping google from a cmd line, while I was running a speed test. When the speed test was checking download speeds, my latency went from around 33ms --> up to 139ms. Their customer service said my issue is with comcast and to contact them. Does this seem like a latency issue? Or is it Ring Central just pushing the issues to comcast?