How do I use a standard bluetooth headset with RC For Windows Softphone?
I want to start using the softphone feature on RingCentral for Windows. I have a standard mobile phone Bluetooth headset - a Plantronics Explorer 395. What type of USB Bluetooth adapter do I need to pair with the headset for softphone use?
H Edward, It appears that device is designed to work with cell phones, so I'm not sure if they make a USB adapter for PC use. You may want to contact the manufacturer to see if they make such a device. We do have a short list of recommended devices here:
Recommended headsets and speakers
If you have a Mac or laptop, it has bluetooth capability. However,I did speak with Plantronics & Jabra & they both told me that the computer based bluetooth is not that great in terms of sound quality. They both offer a "UC" version of bluetooth headsets that is essentially a USB plugin to receive the bluetooth better. Alas, Ring Central does not support this technology.
Thanks much for your replies.
So what's my best bet for using the softphone app with Windows - a USB handset such as a Plantronics Calisto 240:
https://www.plantronics.com/us/product/calisto-240, or something else? Would any handset advertised as Skype-friendly work?
I really don't want to use a USB-connected gaming-type full headset in my home office, especially when my use of the softphone will be intermittent.