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hootsuite-app19 asked mike answered

RingCentral is working again, but u-verse still times out.

In response to @whatsupwthat on Twitter: https://twitter.com/whatsupwthat/status/595263743526768640 @ATT replaced u-verse modem with mot-589, now @RingCentral is working again, but u-verse still times out, some pages need 2 refreshes!
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mike answered
If you're having to refresh the browser, it might be something as simple as clearing your browsers cache & cookies. However if pages continue to time out, then you may want to contact AT&T to get some troubleshooting help. You might start by running a trace route to their servers to see if there's any significant latency or other problems causing it to time out. 

Before making any changes to your router, be sure to visit the following page to make sure you don't accidentally change any ports that are needed for your RingCentral service to work properly. 

How do I troubleshooting Call Quality issues - QoS?
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