We have several phones, but having issue with 2 specific extensions. One phone is a Polycom VVX410, and the other is Polycom VVX500.
Labeling these extensions 1 and 2, on phone 1 and 2 respectively.
Phone 1 shows extension 2 with a solid red light. Phone 2 shows extension 1 with a solid red light. Both phones have DND disabled. Each phone can call the other with no problem. All works, but on each one, it looks like the other one is unavailable.
How can I get these indicator lights to go away?
Labeling these extensions 1 and 2, on phone 1 and 2 respectively.
Phone 1 shows extension 2 with a solid red light. Phone 2 shows extension 1 with a solid red light. Both phones have DND disabled. Each phone can call the other with no problem. All works, but on each one, it looks like the other one is unavailable.
How can I get these indicator lights to go away?