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john-covello asked mike commented

Notification icon missing since Version: 7.1.4.13446

Since update Version: 7.1.4.13446, I no longer have a RingCentral icon in the bottom right corner of my toolbar.  I have checked that RingCentra for Windows is set to show icons and notifications.  I am running Windows 7 Enterprise SP1.

Thanks,
John

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mike answered
Locate the icon in the pop-up window like shown below, then just click on it, and drag n drop it to the taskbar. 


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john-covello answered mike commented
Thanks for the reply Mike.  That is the problem.  The icon is/was not showing up there.  I uninstalled it and reinstalled 7.0.5 and it is fixed.  I will try uninstalling and installing 7.1.4 to see if it was some sort of glitch.
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mike avatar image mike commented ·
Great!  Thanks for the follow up post,. 
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john-covello answered
And before anyone asks, yes, the computer was rebooted before troubleshooting.   ;)

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john-covello answered
uninstalling and reinstalling seems to have worked.  I am running 7.1.4 and my icon is showing now.

Thanks,
John
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