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paul-bianco avatar image
paul-bianco asked paul-bianco answered

Phone does not ring when on the line

I have a Cisco 303 for my business. When we are on a line the phone does not ring, and the only way we know someone is calling in is because we see the other lines  flashing, how do we get it to ring when you are on another line?
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ringcentral35 avatar image
ringcentral35 answered
I do not know any model of phone that rings when you are already in a call, is not practical to have the phone ringing and disturbing you while you are in a call. Is like when you are in a call and someone wants to give you a message, usually should pass a note to you or whisper the message... I do not think is a technical issue, is more for common sense (from my point of view).
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kim avatar image
kim answered
Paul, does this still happen after rebooting the phone? 
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paul-bianco avatar image
paul-bianco answered
Rebooted, switched out etc. We own 7 of these phones and they are all the same..
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