I have several tracking lines across the internet. With the softphone, we could tell which number they were calling because the name came up on the screen. That doesn't happen with the desktop app. When you have several tracking numbers, is there a way to tell which number they are calling with a short text description? I know the number shows at the top of the phone, but it's impossible to memorize all the numbers.
Any help would be appreciated. My account rep told me I would have to set up a separate ring central account for each tracking line, which sounds ridiculous when you have 50 plus lines.
Any help would be appreciated. My account rep told me I would have to set up a separate ring central account for each tracking line, which sounds ridiculous when you have 50 plus lines.
