Deskphone: What phones are supported?

Question

Answer 1 · 2015-07-20T18:28:54Z

ringcentral35 answered Jul 20, '15

According to this document from RC, yes:

*** List of Tested Phones with RingCentral ***

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Answer 2 · 2015-07-20T18:30:56Z

michael-gutman answered Jul 20, '15

It's also compatible with Improcom ;)

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Answer 3 · 2015-07-20T21:09:14Z

mike answered Jul 20, '15 mike commented Nov 27, '17

HI Roy Kim, FYI... the page Claudio posted above is a list of tested phones. This means that they will work, but it's unlikely that it will be 100% compatible with all features. The best thing to do is contact your account manager, and have a thorough discussion around your business needs. There are a lot of third party SIP phones that could be provisioned, but some features won't work. If you have specific questions. You may want to try posting the details this thread. Help with Unsupported or 3rd party equipment.

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ringcentral35 commented · Jul 20, 2015 at 09:23 PM

Thanks Mike, so according to that page, the phrase "The list below refers to phones that were tested to work with your RingCentral service." is not complete and you should ask to add the sentence " This means that they will work, but it's unlikely that it will be 100% compatible with all features." Could save a lot of complaints calls...

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mike commented · Jul 20, 2015 at 09:25 PM

You can see what devices are supported (or when they are added) by going to Phones & Devices.

Once phones are added, the updates are pushed out in waves to our entire customer base over several week.

Supported Polycom's

Supported: Cisco's

Supported Yealink's

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