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hoopdy avatar image
hoopdy asked ringcentral35 commented

Fax: No notifications came in

Hi! Is this an issue with Ring Central itself? Because I don't receive any notifications in my email and I set the notifications to send them email. Is there any workaround here? Thank you!
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danno147 avatar image
danno147 answered
If your settings are correct for the DL, under notifications, then I would suggest calling tech support and open a ticket.  May be something corrupt in your account.
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hoopdy avatar image
hoopdy answered ringcentral35 commented
I'm sorry, this may be a noob question but what is a DL?
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kim avatar image kim commented ·
DL is Digital Line. 

Go into your account online.   service.ringcentral.com
Go to Messages & Notifications > Notifications and check your fax settings.  
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danno147 avatar image danno147 commented ·
There is no "noob" questions on this site.  Every question is viable.  DL is Digital Line.  So you pay monthly for a DL while exts are free.

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hoopdy avatar image hoopdy commented ·
Thank you. I think I'm in love with both of you. I'll try it out! Thanks! 
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danno147 avatar image danno147 commented ·

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ringcentral35 avatar image ringcentral35 commented ·
Phone Support: 888-898-4591 US 800-591-6543 Canada 0800-014-8091 United Kingdom 925-331-8080 International
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