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matheus asked kim commented

On my ringcentral desktop app, in the right top corner it says " Calling Unavailable " Please help

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kim avatar image
kim answered kim commented
Matheus,  this is usually an indication of a connection failure or ISP issue.  But in the meantime, try to logout & close, deauthorize your PC under Phones & Numbers, and re-launch.  Make sure version is up-to-date 7.2.4
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matheus avatar image matheus commented ·
how do I re-launch and update the new version?
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kim avatar image kim commented ·
to re-launch just open it again and the select Settings > About >Check for an update. 
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