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ross1266 avatar image
ross1266 asked ross1266 commented

Compatible headsets

I would like a list of compatible headsets for the VVX500. I found two recommendations for the 550 (maybe they're the same?), and I don't believe it's Bluetooth compatible, but looking for wireless options.
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jb-ferguson answered
I don't know if they are compatible but Plantronics is known for their wireless headsets.
http://www.plantronics.com/us/category/wireless-headsets/


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ross1266 answered
Thanks Jan. Any one else have experience with any headsets and this phone?
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dierdre answered
I hope this helps:

Supported headsets for Polycom VVX500

http://success.ringcentral.com/articles/RC_Knowledge_Article/Supported-headsets-for-Polycom-VVX500?retURL=%2Fapex%2FRCSupportPortalSearchNew%26type%3DFAQ%26id%3DkA280000000GrruCAC%26Title%3DSupported+headsets+for+Polycom+VVX500
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ringcentral35 answered
We really like Jabra wireless headset... we have some connected with VVX310 using Electronic Hook Switch (instead of mechanical lifter) and works great!
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ross1266 answered ross1266 commented
I don't know if the VVX500 has "electronic hook switch", I haven't come across it in the manual, how does it work? We've used the mechanical lifters in the past and had pretty constant problems with them, always needing adjustment or modification (sometimes you'd push the button and your handset would jump off the phone and off the back of the desk).
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ringcentral35 avatar image ringcentral35 commented ·
We were using mechanical lifters for a long time and after I discovered the EHS, everything goes far better!!! Our humble VVX310 has that capability and I found in a document that for sure VVX500 has it too http://www.polycom.com/content/dam/po...
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ringcentral35 avatar image ringcentral35 commented ·
I found this info for you http://support.polycom.com/global/documents/support/technical/products/voice/Compatible_USB_headset_EA62760.pdf I really like Jabra 9470
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ross1266 avatar image ross1266 commented ·
Thank you very much! I will look into the electronic hook switch.
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