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sanders asked ringcentral35 commented

Phones Down

My whole office can not call out?  I have tried calling Ring Central and I get a busy signal.  Anyone else having this issue?
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becky-nabors2304 avatar image
becky-nabors2304 answered
Yes...we are in florida...

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sam123 answered
From  http://success.ringcentral.com/

Current Issues

Incoming and outgoing calls are currently not working for all RingCentral customers. We are working diligently to resolve this and will have an update within timeframe. No known root cause. Incident Start: 08-05-2015, 11:52 am Pacific

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regina213 answered
Yes!  This is listed on the Support Page under Current Issues.

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jb-ferguson answered
There is another Community thread going on regarding this.

https://community.ringcentral.com/ringcentral/topics/cant-dial-out-any-number?

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dennisgaggini avatar image
dennisgaggini answered
I am having the same problems. When people try to call our office they are getting "The number you are trying to reach is unavailable right now" or "The number you are trying to reach is not in service right now."  This is not only embarrassing, but unacceptable!
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mike answered whiffen commented
For the latest update on this issue please visit:  http://success.ringcentral.com/

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Mark Golden avatar image Mark Golden commented ·
we're back up in PA
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whiffen avatar image whiffen commented ·
Help we are in Pa
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ringcentral35 avatar image
ringcentral35 answered
This reply was created from a merged topic originally titled Can't dial out any number.... Trying to create a case but the system tells me it is better a Chat...
But no matter the urgency... says "All operators are currently assisting others...."
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newman answered Andrea Portera commented
This reply was created from a merged topic originally titled Southern California not getting incoming calls. In Southern California and have not had an incoming call since 11:45 getting the busy signal and when someone calls in all they get is phone beeps twice then hangs up.
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Andrea Portera avatar image Andrea Portera commented ·
We are also in CA and having this issue with all faxes
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ringcentral35 avatar image
ringcentral35 answered
Note from RC Current Issues
Inbound PSTN calls are currently not working for some customers.
Restoration is in progress. Problem with outbound calls has been mitigated. RingCentral is on backup links presently.
We are working diligently to resolve this and will have the next update within 15 minutes.
Incident Start: 8/05/2015, 11:51 am Pacific
Updated: 8/05/2015, 12:27 pm Pacific.
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jb-ferguson avatar image
jb-ferguson answered
Current Issues

Inbound PSTN calls are currently not working for some customers. Restoration is in progress. Problem with outbound calls has been mitigated. RingCentral is on backup links presently. We are working diligently to resolve this and will have the next update within 15 minutes. Incident Start: 8/05/2015, 11:51 am Pacific Updated: 8/05/2015, 12:27 pm Pacific.


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