o3811661 that was done on Monday morning 8-3-15 still waiting to hear from anyone since Monday ? Today is 192 hours later . I would have a rep call me right away , still waiting for sale Ryan heath to answer email from Monday, Tuesday, Thursday but you all did manage to get your invoice here no problems. You might get one more invoice out of me but you will also be showing up in court with me also.
My first attempt at this reply was removed by the moderator because I also complained about my contacts not working, which I've mentioned on another thread, so here goes:
I am also regularly disappointed with customer service. I find the people pleasant and apparently helpful, and when I call I usually speak to someone within 30-60 minutes, and when I don't have time to hold and request a call back I usually hear from someone within a few days if ever (once it was several weeks), but it seems that every issue I contact them with is "resolved" the same way, by telling me that the feature I want is not supported and all I can do is try to get enough other people wound up to get it noticed by whoever makes things happen (which is why I'm here instead of selling product).
Good luck Rocky and Josh (my phones also went down the other day and it doesn't even make my list of most frustrating things about RC) maybe RC should subsidize our cellphone bills.
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