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samuraisam avatar image
samuraisam asked mike commented

Strike through buttons?

Are the strike-through buttons making it quite difficult to make out words an intentional design feature of 7.3.1? 

I was thrilled to see an option to remove the pop-up window announced in the release notes, so I quickly clicked to download the update. However, I've scrolled through the settings, and have been unable to find out how to change this preference (I've called and asked before if there was any way to get rid of the new "Incoming Call Notification Window" that pops-under my active applications in a different monitor of my multi-monitor workspace, making it very difficult to answer a call even though I always leave my Ringcentral a dedicated area of screen real estate.)

How do I turn off this notification? Better yet, is there any chance of you guys bringing back the Answer a Call hotkey that your Softphone application used to have?

Thanks!

Note: This conversation was created from a reply on: RingCentral Version 7.3.1.
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samuraisam avatar image
samuraisam answered mike commented
I'm running Windows 7. A customer service rep helped fix my issues with strike-throughs and pop-up windows by downgrading me to 7.1 yesterday!
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mike avatar image mike commented ·
Ok. Thanks for the follow up. 

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mike avatar image
mike answered
The strike throughs on the buttons should not be there. What OS are you running? 
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