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Fax By Email Delay

Faxes that we are sending out by email are being delayed for anywhere from 1-6 hours from the time we send the email to the time the fax is sent.  This is a new problem after 3 years that we have not ever had but now has been a problem for the last 2-3 months.   Is anyone else having this issue.  I'm almost 100% certain that the problem is rcfax.com servers are backed up and not processing the faxes fast enough.  They claimed they weren't getting the emails - but I get confirmations that the message has been delivered to them although it doesn't show up in the outbout messages folder of the online account.

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mike answered
That does sound excessive, but there could be several variables. As Danno asked... Does this happen to all faxes or just to specific numbers?  If you can not the time & date, and numbers you are faxing from, and too, then open a case we can look into this.  Open a Case

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danno147 answered
Does this happen with every fax you send via rcfax.com?
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