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time-warp avatar image
time-warp asked mike commented

How do you put a carriage return or New Line in the notes field for fax cover sheet?

When you put a carriage return in the notes field for a fax cover page, it seems to strip the carriage returns and print everything in one continuous string.  I can understand no html formatting, but why strip out the carriage returns that you enter?

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kim avatar image
kim answered
Good Morning.  

1) Are you faxing via Softphone App, e-mail, FaxOut, or Smartphone App? 
2) Can you please attach a screenshot of the issue?  

Kim 
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time-warp avatar image
time-warp answered mike commented
I just realized that I am on RC for Windows 7.0.7 and the upgraded version has fixed the problem.

I'm stuck right now because when I upgrade to 7.3.1.x  the program stops with an error message that says that my display adapter is incompatible and asks me to reinstall 7.0.7.   So I am stuck for the moment.   Why would my display adapter become incompatible from one version to the next you ask?  I have no idea.

Here's the link to the new issue:
https://community.ringcentral.com/ringcentral/topics/display-adapter-incompatibility-when-upgrading

Thanks
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kim avatar image kim commented ·
Are you on Windows 10? 
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time-warp avatar image time-warp commented ·
Nope.  Amazon Workspaces desktop cloud service.  
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mike avatar image mike commented ·
off topic Please reference the new conversation here: Display adapter
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