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Davide Biasco avatar image
Davide Biasco asked mike commented

Sending SMS from ringcentral apps

Hello
I need to send some sms to some external telephone numbers but when trying I receive this error:

Alert
Your extension does not support external text messaging. Please contact your account administrator
Is there a way to enable it? ow much do SMS cost if no bundle is activated? thanks

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mike answered
What is the phone number you want to text from? We'll take a look at your account and see if it's included, or needs enabled, etc.  I made this a private conversation so nobody else can see our conversation and your phone number. 
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Davide Biasco avatar image
Davide Biasco answered mike commented
Hello
I was trying from my extension  +44 2037709404 but may want to try from other extensions
mostly I want to understand where I can manage this 
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mike avatar image mike commented ·
It looks like it's not included in your plan type.  You'll probably want to contact your account manager to discuss what other plans might be available. 
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