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robbins asked mike answered

New Location for Device Extension Won't Receive Calls

So we moved one of our devices to a new home office and incoming calls do not ring through the extension now.  Can call out and once it actually worked and calls were coming though but after a power outage and reboot we are back to the device not picking up incoming calls.  HALP
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danno147 answered
Very the IP address, assigned to the phone, is a valid address at the new home office.  Also, make sure its IP address is not being used by another device.
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mike answered
ROBBINS

Let us know if you are stil needing help with this. 

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