question

blake-borowski2703 avatar image
blake-borowski2703 asked mike commented

Does RC sync with Google (GMail Contacts) directory yet?

Hi Mike,

Does RC sync with Google (GMail Contacts) directory yet? Note: This conversation was created from a reply on: Why doesn't my desk phone display the Company Directory?.
topic-default
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mike avatar image
mike answered mike commented
Hi Blake. The RingCentral Desktop app does not have this feature. However if you are a Google user, you might want to take a look at the Chrome extension which will allow you to access your Google contacts.  How to use RingCentral for Google
2 comments
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

blake-borowski2703 avatar image blake-borowski2703 commented ·
Mike,

We need to be able to sync all out internal and external contacts into one RC location and then have it available across any device we may use: Mobile, Desktop phone, Chrome.

Why is this fundamental aspect not part of RC?
1 Like 1 ·
mike avatar image mike commented ·
Hello Blake, your request is more broad than this specific discussion. Feel free to post a new "idea" topic if you wish.  How do I submit a request for a new Idea or Feature?

0 Likes 0 ·
austincrc1232 avatar image
austincrc1232 answered mike commented
Mike, We use Google Apps (contacts and Pipedrive CRM) We need this feature so we can see who is calling on the app..! Please implement it ASAP!
7 comments
1 |1000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

austincrc1232 avatar image austincrc1232 commented ·
NO!..
I am just letting you know that we also use Pipedrive and it syncs with Google apps contacts as well....

All we (RC USERS) are asking for is to have Google Contacts available in RC on ALL devices... Ringcentral APP and VOIP phones included. Simple as that..

1 Like 1 ·
mike avatar image mike commented ·
Hi,  austincrc 

For 3rd party integrations, you'll want to post this request to our  Developers Community . 
0 Likes 0 ·
blake-borowski2703 avatar image blake-borowski2703 commented ·
Already have, as many others have too.  This is so basic and fundamental.  Access to contacts should be device agnostic.
0 Likes 0 ·
austincrc1232 avatar image austincrc1232 commented ·
Mike.. We are users... not developers... as an Official Rep on the forum do you not have any comms with developers?    RX promised this feature TWO YEARS AGO!!!!
0 Likes 0 ·
Show more comments

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.