question

Steve Galloway avatar image
Steve Galloway asked Chuck Fuscone answered

Geographically dispersed offices, VPN & RingCentral

Our consultancy has just taken over management of IT services for a company who uses RingCentral. Our client has three geographical locations, with 6 SIP phones at one site, three at another, and one at the last location. The three offices operate within the context of a VPN. There is no reason for a VPN, other than the last consultant advising RingCentral requires a VPN for its phone network to operate satisfactorily. Since this is a cloud-based service, this surprises us. Bearing in mind our customer has your basic product offering (about 20-25+/- per month), is there a reason why our clients would enhance their service by using a VPN?
topic-default
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

2 Answers

·
Chuck Fuscone avatar image
Chuck Fuscone answered
Steve, not sure if you are looking to switch providers as Mike works for some one else but to answer your question a VPN is not needed for the Ring Central system to operate.

There may be many reasons the IT company set things up this way but it is not a NEED.

If you are looking to stay with RC let us know how we could help you further or did you just need the question answered?

Thanks

Chuck
Certified RC Installer
chuckfuscone@gmail.com
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Chuck Fuscone avatar image
Chuck Fuscone answered
Sorry, did not mean to come off that way but I have seen many that are out here for only that purpose

Thanks
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.