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clarity-it181 asked kim answered

Your techs as a new user in April/May 15 told us to use support@ringcentral.com and not contact anyone directly

Your techs as a new user in April/May 15 told us to use support@ringcentral.com and not contact anyone directly. However no one has ever responded to URGENT emails sent. Now we have 5 months of unaddressed issues/hiring our own support/
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kim answered
Please do not email support@ringcentral.com.  Please open a web case or call support for assistance on any issues and they will be more than happy to assist you in resolving your issues.  

Thank you, 

Kim 
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