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robert-bracken-ii asked kim answered

Windows 10 Desktop App: issue with Fax- can not click/edit the "Recipient Details" field.

I have windows 10 and version Release: 7.4.1.17562 (32-bit) of Desktop App. On the coverage page it shows "Recipient Details" but I cannot click on it to input the person I am sending the fax to? Anyone else experiencing this?
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mike answered
Can you tell me if this happens on all Fax cover sheets.  I've tested this and on my end it works, but only if you pick the "English" cover sheet. If I pick one of the others, the "recipient" field seems to be locked down. Is this the same case for you? 

Mike 
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robert-bracken-ii avatar image
robert-bracken-ii answered
Yes that is correct, only one that works is "English".
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kim answered
Robert - try to de-authorize the PC, log out, and log back in. If that doesn't work, try a re-install.  
If the issue continues please open a web case for further troubleshooting,  and go to Settings > Submit Feedback (they will want to know issues related to Windows 10 - as it is still in Beta).
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