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eric-henry464 avatar image
eric-henry464 asked eric-henry464 answered

Desktop App: When a call is on hold, how do I dial another number?

Pretty much as the title suggests - Say I've placed a call on hold. I need to reach another person while this current call is holding. How do I dial out? I had tried the number pad, but I don't think that's right.
softphonedesktop appparkhold
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chris-verdin522 avatar image
chris-verdin522 answered
Yes, use the number pad and call.  Once the call is placed your given an option to join both calls or just keep them separate. 
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danno147 avatar image
danno147 answered
I use the PARK feature vs. putting them on hold.
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eric-henry464 avatar image
eric-henry464 answered
Perfect. Got it figured out with all the help here. Thanks so much!
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