question

valdez avatar image
valdez asked mike answered

We are trying to forward calls from our Polycom phone to our soft phone.

When we transfer to the soft phone it goes back to the main line and will not transfer even if we try to add the line as an extension. Any suggestions?
topic-default
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

·
mike avatar image
mike answered
It sounds like you are trying to use the Call Flip feature. This page has instructions. Let us know if you still have problems.

U sing the Call Flip feature
1 |1000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.