We are going to turn on SSO. Currently managers can simply login with a manager login via a phone number and password so they can share the duties...change the account email address and contact number while one manager is on vacation or sick or something (very cumbersome) but when we turn on SSO I suspect this will change. I need to be able to have multiple managers for a call group. Only one manager makes NO sense. Its sort of aggravating actually that I can only setup one manager. Is there a way to have multiple manager level users for call groups? What does setting this up look like after SSO is turned on?